Refund and Returns Policy for Bull Yi LLC

At Bull Yi LLC, we want you to be completely satisfied with your purchase of fitness equipment from BULLYSPORTS SHOP. If you are not satisfied with your product, we offer a simple and hassle-free return and refund process. Please read through our policy below for more information on how returns and refunds are handled.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be in unused, unopened, and original condition, including all tags, packaging, and accessories.
  • The return request must be made within 30 days of receiving your order.
  • Items must be returned with proof of purchase (order number or receipt).

Note: Due to health and safety regulations, certain products (such as opened or used fitness equipment) may not be eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Items that have been used, opened, or damaged.
  • Products that are final sale or clearance items.
  • Gift cards or promotional products.
  • Items returned after the 30-day window.

3. How to Return an Item

  1. Contact Us
    To initiate a return, please contact us at COREY.SALES@BULLYISPORTS.SHOP. Include the following information:
    • Your order number.
    • The product(s) you wish to return.
    • The reason for the return.
  2. Return Authorization (RA)
    Once we have reviewed your request, we will provide you with a Return Authorization (RA) number and instructions on how to return the item.
  3. Return Shipping
    • Customers are responsible for the return shipping costs unless the item is damaged or incorrect.
    • Return shipping should be handled via a trackable service to ensure the product is safely returned. Bull Yi LLC is not responsible for items lost or damaged during the return shipping process.

4. Refund Process

Once we receive the returned item and confirm it meets our return policy:

  • We will process a refund to the original payment method.
  • Refunds will be issued for the product price only; shipping charges are non-refundable, except in cases of damaged or incorrect products.
  • Please allow 5-7 business days for the refund to reflect in your account, depending on your payment provider.

5. Exchanges

If you need to exchange an item for a different product, please follow the return process above and place a new order for the replacement item. We do not process direct exchanges but will issue a refund for returned items if they meet our return policy.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Please contact us within 7 days of receiving your order.
  • Provide your order number, photos of the damaged or incorrect item(s), and a description of the issue.
  • We will either send you a replacement or issue a full refund at no additional cost to you.

7. Cancellations

Orders can be canceled before they are shipped. If you wish to cancel an order, please contact us as soon as possible at COREY.SALES@BULLYISPORTS.SHOP. Once an order has been shipped, we are unable to cancel it, but you can return the item once it has been delivered.

8. Return Exceptions

Refunds will not be issued for:

  • Items that do not meet the conditions outlined in this policy.
  • Returns that are initiated after the 30-day return period has passed.

If a return does not meet our criteria, we may send the item back to you at your expense.

9. Contact Us

If you have any questions or need assistance with a return or refund, please feel free to reach out to us:

Thank you for shopping with Bull Yi LLC. We are here to ensure your satisfaction and provide the best possible experience with our products.tact us at {email} for questions related to refunds and returns.